Privacy

Mobi9Tech Digital Marketing (“Mobi9Tech,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our services, or interact with us. Please read this policy carefully. By using our services, you consent to the practices described herein.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you: complete forms on our website (such as consultation requests or contact forms); enter into a service agreement with us; communicate with us via email, phone, or other channels; provide content, materials, or access credentials for project delivery; or respond to surveys or promotional communications.

This information may include: name, email address, phone number, business name, mailing address, billing information, login credentials for platforms we manage on your behalf, and any other information you choose to provide.

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, including: IP address, browser type and version, operating system, referring URLs, pages viewed and time spent on pages, date and time of visits, and device identifiers.

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies help us understand how visitors use our site, remember your preferences, and improve our services. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

1.4 Information from Third Parties

We may receive information about you from third-party sources, including: business partners, marketing platforms, social media networks (when you interact with our social media presence), and publicly available sources.

2. How We Use Your Information

We use the information we collect to: provide, maintain, and improve our services; process transactions and send related information; respond to your inquiries and provide customer support; send promotional communications (with your consent where required); analyze website usage and improve user experience; comply with legal obligations; protect against fraudulent or unauthorized activity; and fulfill any other purpose disclosed at the time of collection.

3. How We Share Your Information

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as: web hosting providers, payment processors, email service providers, analytics providers, and CRM and marketing automation platforms. These providers are contractually obligated to use your information only for the purposes of providing services to us.

3.2 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations. We may also disclose information to protect our rights, property, or safety, or that of our clients or others.

3.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

4. Data Ownership and Client Data

4.1 Your Data Belongs to You

We believe strongly that your data belongs to you. All client data, including contact lists, customer information, business records, and content you provide, remains your sole property. We do not sell, rent, or trade your client data to third parties for their marketing purposes.

4.2 Data Portability

We build systems designed to eliminate vendor lock-in. Upon request or termination of services, we will provide you with your data in a commonly used, machine-readable format within a reasonable timeframe.

4.3 Client Customer Data

In the course of providing services, we may process data about your customers on your behalf. We process such data only according to your instructions and our service agreement. You are responsible for ensuring you have appropriate legal basis to share your customer data with us and for providing any required notices to your customers.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include: secure socket layer (SSL) encryption for data transmission, access controls limiting data access to authorized personnel, regular security assessments, and secure storage of sensitive information.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining retention periods, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and applicable legal requirements.

Upon termination of services, we will retain your data for a reasonable period to facilitate transition and comply with legal obligations, after which it will be securely deleted or anonymized.

7. Your Rights and Choices

7.1 Access and Correction

You have the right to access the personal information we hold about you and to request corrections to any inaccurate or incomplete information.

7.2 Deletion

You may request deletion of your personal information, subject to certain exceptions required by law or legitimate business purposes.

7.3 Marketing Communications

You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails. Even if you opt out of promotional communications, we may still send you transactional or service-related messages.

7.4 Do Not Track

Some browsers include a “Do Not Track” feature. Our website does not currently respond to “Do Not Track” signals.

8. Third-Party Websites and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit. This includes platforms we may use in delivering services to you, such as CRM systems, email marketing platforms, and social media networks, each of which has its own privacy policy.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

10. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and disclose; the right to request deletion of your personal information; the right to opt out of the sale of your personal information (note: we do not sell personal information); and the right to non-discrimination for exercising your privacy rights.

To exercise these rights, please contact us using the information provided below.

11. International Data Transfers

We are based in the United States, and information we collect is governed by U.S. law. If you access our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to the transfer of your information to the United States.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will update the “Effective Date” at the top of this policy and, where appropriate, notify you by email or through our website. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us: Mobi9Tech Digital Marketing Fredericksburg, Virginia.

Website: mobi9tech.com